Last updated: February 27, 2026
We collect information you provide directly when you create an account, fill out forms, or communicate with us. This includes your name, email address, company name, and billing details. We also collect usage data automatically, such as pages visited, features used, device information, and IP addresses, to improve our services.
We use the information we collect to provide, maintain, and improve our platform; process transactions and send related communications; respond to your requests and support inquiries; send product updates and marketing communications (with your consent); monitor usage patterns and analyze trends to enhance user experience; and comply with legal obligations.
We implement industry-standard security measures to protect your personal information. All data is encrypted in transit using TLS 1.2+ and at rest using AES-256 encryption. We employ row-level security policies to ensure strict data isolation between tenants. Access to production systems is restricted, logged, and regularly audited.
We retain your personal information for as long as your account is active or as needed to provide you with our services. If you request account deletion, we will remove your personal data within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes.
Depending on your jurisdiction, you may have the right to access, correct, or delete your personal information; object to or restrict certain processing activities; request data portability; and withdraw consent where processing is based on consent. To exercise any of these rights, please contact us using the information below.
If you have any questions about this Privacy Policy or our data practices, please contact us at our contact page or email us at privacy@mymediaon.com.